Terms of use

§ 1 Scope & provider

These terms of use govern use of the “BiteFresh” app (also called “FreshBite”). The provider is Kadiza Designs, owner Sabrina Ramona Valentini Thys, Holter 22, 59269 Beckum, Germany, email: [email protected] (a small business under Section 19 UStG). By registering or using the app, you agree to these terms (incorporation under Sections 305 et seq. BGB). The version available in the app at the time applies.

§ 2 Service description

BiteFresh is a local-first app for managing food stock, shopping lists, recipes and a household budget. An account is required; sync, households and shared lists use server features. The app is continually developed and provided “as is”; a particular range of features or uninterrupted server availability is not guaranteed. BiteFresh can optionally be connected to Amazon Alexa. The Alexa skill supports German queries and individual stock and shopping list changes. Recording a pack as consumed or spoiled requires your explicit confirmation. Deleting whole products, managing households and clearing a shopping list remain app-only actions. The voice assistant itself is an Amazon service; we are not responsible for its availability or recognition quality.

§ 3 Registration & account

Using the app requires registration and an account (an email address with confirmation, or sign-in through Google/Apple); core features remain available on the free plan. Your information must be accurate, and you must keep your credentials confidential. You are responsible for activity through your account.

§ 4 Minimum age

You must be at least 16 years old to use the app (Article 8 GDPR). Younger users may use it only with the consent of their parent or guardian.

§ 5 Free features & Premium

BiteFresh’s core features are available free of charge. Premium is an automatically renewing subscription purchased exclusively through the App Store (Apple) or Google Play at the prices and for the periods displayed there. A purchase is made only after your explicit confirmation in the store.

Eligible store accounts may be offered a one-time 14-day trial. It is started exclusively through the App Store (Apple) or Google Play and begins only after your explicit confirmation there; your store account must have a valid payment method. Before confirmation, the store displays the duration, price and renewal details. When the trial ends, it automatically becomes a paid subscription at the displayed price unless you cancel in time under the relevant store’s terms.

A subsequent Premium subscription automatically renews at the displayed price unless you cancel through your store account at least 24 hours before the current period ends. Cancellation, management and refunds are handled through your Apple or Google account; any right of withdrawal is exercised with the relevant store under its terms.

FAIR USE for AI features (which incur actual costs for us per request): the free plan includes stock management for up to 35 stock items and no paid AI features. Stock management, barcode and manual entry, shopping lists, the recipe catalogue, cooking mode, the dashboard and Savings Score remain usable without AI. AI features — Freshy AI messages, AI/vision scans (receipts/e-receipts, product photos, leaflets and the AI fallback when importing a recipe from a web URL), AI recipes and AI weekly meal plans — require a Premium subscription; during a store trial they are available only to the extent described below.

The trial includes a shared budget of 40 weighted AI starter credits and additional feature caps: at most 14 Freshy requests at 1 credit each, 6 AI recipes at 1 credit each, 4 AI meal plans at 2 credits each, and 11 scans at 3 credits each. One scan is: a receipt as one photo, as up to three section photos of the same receipt or as one eReceipt PDF of up to 2 MB (the app may split one long receipt photo into up to four sections for this), a product photo with one image, a fridge scan with up to ten images per scan, a recipe import from photos with up to three photos of one recipe, or a recipe import from a PDF with one PDF of up to 2 MB. Taken together these feature caps exceed the credit budget; whichever limit is reached first applies. Leaflet scanning and the AI fallback for importing a recipe from a web URL are not included in the trial. An additional technical cost-safety control may block an AI request earlier; features without paid AI remain available.

With Premium you receive tier-based monthly allowances for Freshy AI and scans that are shared within your household; each AI recipe and each AI meal plan counts as one request against that same shared Freshy allowance. If you look after additional households on the 6-person plan, cared-for households without a subscription of their own use the same allowances as your household. Your usage is attributed to you personally and continues to count in your new household if you switch households within the same calendar month. Allowances apply per calendar month and restart on the first day of each month at 00:00 UTC (01:00 CET / 02:00 CEST), independently of your subscription’s billing period; unused allowances do not carry over. The current amounts and usage are shown in the app. Retries using the same technical operation ID are protected against duplicate processing. Requests that fail before the AI service is called are generally not counted; once the AI service has been called, the request may consume allowance. Additional technical cost-safety controls with daily limits may temporarily block AI requests even before an allowance is used up; features without paid AI remain available. We will announce allowance changes in the app; existing subscriptions are not adversely affected.

§ 6 Content shared by users (community)

Some features anonymously share content with the community to make it more useful for everyone (for example, average prices, consumption rates, named barcodes/products and — if you enable it — shared recipes). For these contents, you grant Kadiza Designs a non-exclusive, royalty-free right, unlimited in territory and time, to provide, display and aggregate them in the app. You confirm that you are entitled to share them and do not infringe third-party rights.

§ 7 Conduct & moderation

We have a zero-tolerance policy towards unlawful, insulting, misleading or offensive content. You agree not to submit such content. You can report displayed community content using the “Report” feature. We may remove reported or prohibited content and suspend users who misuse the service. Contact for reports: [email protected].

§ 8 Important information about shelf life & health

All information about shelf life, best-before dates, use-by dates and whether food is edible is non-binding guidance and does NOT replace your own checks. It is not food law, medical or health advice. You alone decide whether food is still safe to eat, at your own responsibility. AI-powered features (for example, Freshy, recipes and scanning) may contain errors. We accept no liability for damage caused by spoiled food.

§ 9 Liability

We are liable without limitation for intent and gross negligence, and for injury to life, body or health. For a slightly negligent breach of essential contractual obligations, liability is limited to foreseeable damage typical of the contract; otherwise, liability is excluded. No further liability applies.

§ 10 Availability, changes & termination

We may develop, restrict or — with reasonable notice — discontinue the app. You can delete your account at any time (in the app under Profile → Delete account, or alternatively by emailing [email protected]). These terms may be amended when necessary; we inform you of material changes in the app.

§ 11 Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer protection provisions of your country of residence remain unaffected. If any provision is invalid, the remainder of the contract remains valid. We are neither obliged nor generally willing to participate in dispute resolution proceedings before a consumer arbitration body (Section 36 VSBG).