Help & guides

How can we help you?

Short guides with real pictures from the app, from your first receipt to a shared household. The terms match what you see in BiteFresh.

Popular

How do I scan a receipt?Start with a readable photo of the entire paper receipt, or import the complete original e-receipt PDF. Then check items, quantities, prices, date and receipt currency before adding them.AI What does the freshness traffic light mean, and how do I correct shelf life?Red means due today or tomorrow; yellow means only a few days left; green means not due. If a date is wrong, enter the pack date or adjust Freshy's estimate. The app remembers your adjustment.Free How do I freeze something and set how long?Tap Freeze in the product and choose how long it should remain in the freezer. Frozen goods on a receipt can be assigned to the freezer; check the proposed storage.FreeNEW How do I use the shopping list from adding items to finishing?Type or dictate items, check them off in the shop, and finish with Finish shopping. They then go into your stock, optionally with real receipt prices.Free How do I share my household with my family?Profile › Household › Invite someone, then share the invitation. You will see the same stock, shopping list and weekly plan.Premium How do I connect BiteFresh to Alexa?The easiest route is from the app: Profile › Apps › Alexa › Open skill. Enable it at Amazon and confirm connection to your BiteFresh account. The skill speaks German only. Then say: Alexa, öffne Kühlschrank Fresh.FreeNEW

All topics

1

Getting started

Create an account, introduction, overview, settings and reminders.

2

Stock & scanning

Receipts, barcodes, freshness traffic light, usage, freezing and calendar.

3

Shopping list & household

Shopping list, Autopilot, family, shared lists, care and household budget.

4

Recipes & weekly plan

Use leftovers, recipe ideas, nutrition, weekly plan and Cook mode.

5

Freshy & AI

Speak or write to Freshy, earn XP and switch AI on or off.

6

Alexa

Connect the German-language skill, supported phrases, voice recipe requests and disconnecting.

7

Account, Premium & privacy

Premium, subscription, data export, account deletion, sharing and password.

8

Glossary

App terms explained briefly, from Adaptive shelf life to Weekly plan.

Glossary: terms from the BiteFresh app

What the badges mean

Free: Available without a subscription.
Premium: Requires BiteFresh Premium; one subscription covers the whole household.
AI: Uses AI: requires Premium or a store-confirmed trial and your consent to AI features.
NEW: New since September 2026.

Cannot find what you need?

The frequently asked questions cover prices, data and subscriptions. Or write to us; we reply personally.

Frequently asked questions support@bitefresh.de